Warranty and Repair

Cyma Timepieces
  • Warranty:

We guarantee your Cyma timepiece against manufacturing defects for two years from the date of purchase. This guarantee will be honoured by authorised Cyma dealers, provided it is signed and dated by the Cyma dealer at the time of purchase. You will need to present it with the timepiece.

This guarantee does not cover bracelets, batteries, glass, crystals, general wear and tear to the case, or moisture damage if the timepiece is not a water-resistant model. Nor does it apply if there is evidence of misuse or abuse, including defects related to servicing carried out by non-authorised agents.

  • Repair Centre

For maintenance and repair services, please contact our authorized retailers or customer service center.


Hong Kong

All City Chain Shops

(852) 2113 2266



All City Chain Shops

(853) 2838 9036


Mainland China

CYMA Boutique

All City Chain Shops

(86) 020-8212 4800



STELUX, No. 8, Jalan Puteri 7/13A, Bandar Puteri 47100 Puchong, Selangor Darul Ehsan, Malaysia

(60) 3 8068 6898



All City Chain Shops

(65) 6325 1883



347, 349 Muang Thong Thani, Bondstreet Road, Bangpood Subdistrict, Pakkred District, Nonthaburi 11120, Thailand

(662) 984 0888